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Frequently Asked Questions
How do I activate my Adobe Creative Cloud license?
After purchase, you'll receive an email with your license key and activation instructions. Simply log into your Adobe account and enter the license key to activate your subscription.
Can I install Adobe apps on multiple devices?
Yes, you can install Adobe Creative Cloud apps on multiple devices, but you can only be signed in on two devices at a time. For teams, each user gets their own license.
What happens if I need to cancel my subscription?
You can cancel your subscription at any time. Contact our support team, and we'll assist you with the cancellation process. Refund policies vary based on your plan and contract terms.
Do you provide training for Adobe products?
Yes, we offer custom training sessions for teams and enterprises. We also provide access to Adobe's learning resources and tutorials. Contact us to discuss your training needs.
How quickly can I get started after purchasing?
Most licenses are activated within 1-2 business hours. For enterprise deployments, we'll work with you to set up a custom timeline that fits your organization's needs.
Is technical support included with my purchase?
Yes, all plans include technical support. Individual plans include email support, Teams plans get priority support, and Enterprise plans receive 24/7 dedicated support with a dedicated account manager.